CONTACT US
Tel: (213)489-2029
Our priority is getting you the highest quality zippers, trims, and more in a fast and convenient manner. Here are some Frequently Asked Questions
FAQ
Answers to some common questions. Didn't find what you were looking for? Send us a message and we will get back to you!
01
How will I know when my order is confirmed?
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If you provided a valid email address during the Checkout process, you will receive an email after your order is placed. You will receive one email that confirms the details of your order, and the second email notifies you your order has shipped and contains your order tracking number.
02
Payment and Shipping
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Payment- We accept Master Card, VISA, Discover, American Express, PayPal and ATM/Debit Cards with a VISA or Master Card logo.
Shipping-Getting your supplies fast and on time is something we understand. We ship Monday - Friday with orders usually placed before 12pm (PST) shipped the same day. Orders placed after 12pm (PST) will be shipped the following day. Orders placed after 12pm PST on Fridays and any time on Saturdays and Sundays will be shipped the following Monday.
03
What if I want to buy a larger quantity of an item than the website currently allows?

You may call or email us (213)489-2029 or info@zipupzipper.com for help placing a large order. Or you may place multiple orders directly on our website.
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Returns & refunds
If you are unsatisfied with your purchase please contact us and we will issue you a full refund except shipping. Buyer will be responsible for any and all shipping costs and item must be returned in the same condition it was shipped. Item must be returned within 7 days of receiving. Large orders will be subject to a 15% restocking fee.
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Terms and Conditions
These Terms and Conditions, apply to all our services directly or indirectly made available online, through any mobile device, by email or by telephone. By accessing, browsing, and using our website you acknowledge and agree to the Terms and Conditions set out below. Click here
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Privacy Policy
This website privacy policy describes how zipupzipper.net protects and makes use of the information you give the company when you use this website. If you are asked to provide information using this website, it will only be used in the ways described in the privacy policy, This policy is updated from time to time. The latest version is published on this page. If you have any questions about this policy, please email zipupzippers@gmail.com or call us at (213)489-2029. To read the full policy click here.